Terms & Policies

BOOKINGS:

To ensure the privacy of all of our clients, we are by appointment only and do not accept walk-ins. All new clients must book a consultation with a Senior Technician to properly assess the area(s) of concern to determine a tailored treatment plan. To schedule your initial consultation or appointment, contact your nearest BHC location by email or phone.  

CANCELLATION POLICY:

BHC is committed to providing all of our clients with exceptional care. When a client cancels without giving enough notice, they prevent another client from being seen therefore we require 72 hours notice to make any adjustments.

If you are running late for your scheduled appointment, you must notify us immediately and we will do our best to accommodate you.

CHECK-IN:

To ensure the appointments run on time, we ask all clients to arrive 10 minutes prior to their scheduled appointment.

MEDICAL CONCERNS:

Initial clients will complete a medical history form, it is the client’s responsibility to provide the accurate information required. If your medical condition changes throughout your treatment, it is your due diligence to notify the staff at the Basma Hameed Clinics and update your medical history form.  

Thank you.